Where can I find my order number?

Your order number always starts with the abbreviation AM and the abbreviation of the country you ordered from:

Deutschland: AMDE***
Österreich : AMAT***
Schweiz: AMCH***
Frankreich: AMFR***
Belgien: AMBE***

This is followed by the current year (e.g. 21 for 2021 or 19 for 2019) as well as month (e.g. 08 for August) and day (e.g. 24 for August 24).

You can not find your order number?
Don't worry - in this case our Customer Care Team will help you quickly.

Please use our contact form and ask for your order number sending all the details and/or addresses of your order so that it can be found quickly. Thank you!

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